Privacy | Gdoop

Introduction

Gdoop (“we”, “us”, or “our”) is a modern web platform offering web applications designed to help users work smarter and more efficiently. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have about your information when you use Gdoop's website, services, and applications (collectively, the “Services”).

Scope

This policy applies to information collected through our Services, customer support channels, promotional communications, and other interactions with Gdoop. It does not apply to third-party websites or services that may be accessible from or integrated with our Services; those third parties have their own privacy policies.

Information We Collect

1. Information you provide

Account information: name, email address, password (encrypted), profile details, and optional billing information for Pro subscriptions.
Payment details: when you purchase Pro features we collect billing details necessary to process payments. Payment processing is performed by third-party payment processors; we do not store full payment card numbers on our servers.
Communications: content of your messages to support or feedback, survey responses, and preferences you provide.

2. Information collected automatically

Usage data: pages visited, feature usage, session length, error logs, and performance metrics.
Device & technical data: IP address, browser type and version, operating system, device identifiers, and language settings.
Cookies & tracking: cookies, local storage, and similar technologies to remember preferences, enable features, and measure usage. See our Cookies section below for details.

3. Content you create or upload

Files, text, images, and other content you create, store, or upload while using Gdoop apps are considered content you provide. You retain ownership of your content; we process it to provide the Services and as otherwise described in this policy or your agreement with us.

How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain the Services;
To create and manage your account and provide support;
To process transactions (billing and subscription management);
To improve and personalize the Services, develop new features, and perform analytics;
To send administrative messages, updates, security alerts, and marketing communications (you may opt out of promotional emails);
To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity;
To comply with legal obligations and enforce our Terms of Service.

How We Share Information

We may share personal data in the following circumstances:

Service providers: third parties who perform services on our behalf (payment processors, hosting providers, analytics providers, email delivery services, and customer support tools).
Legal requests: in response to valid legal process, governmental requests, or to protect the rights, property or safety of Gdoop, our users, or others.
Business transfers: in connection with a merger, acquisition, reorganization, sale of assets or bankruptcy—users will be notified of changes to ownership and choices where required by law.
With your consent: when you ask us to share or connect your account with third-party services (for example, connecting an external storage provider).

We require service providers to use personal data only to provide services to us and to comply with reasonable security and confidentiality obligations.

Third-Party Services and Links

Our Services may contain links to third-party websites, plugins, or services (e.g., analytics, social sign-in providers). We do not control third-party privacy practices. Please read their privacy policies before providing personal information.

Cookies & Similar Technologies

We use cookies and similar technologies to make our Services work, remember preferences, analyze usage, and provide targeted features and advertising. You can manage cookie preferences through your browser settings and, where available, our cookie controls. Blocking certain cookies may limit functionality.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. Examples include encryption in transit (HTTPS), secure access controls, regular security assessments, and monitoring.

No method of transmission or storage is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain personal data for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize data in accordance with our retention policies.

Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: Request a copy of personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data (subject to legal exceptions).
Portability: Request a machine-readable copy of certain data you provided to us.
Objection/Restriction: Object to or request restrictions on certain processing activities.

To exercise these rights, contact us at info@gdoop.us. We may request information to verify your identity before processing requests. We will respond within the time required by applicable law.

Children’s Privacy

Our Services are not directed to children under 13 (or higher minimum age where required). We do not knowingly collect personal information from children. If you believe we have collected information from a child in violation of law, contact us and we will take steps to delete the information.

International Transfers

Gdoop is a global service. Personal data may be processed and stored in countries other than your country of residence. When we transfer data across borders, we take steps to ensure appropriate safeguards are in place in accordance with applicable law (for example, standard contractual clauses or other legal safeguards).

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These can include the right to know, delete, and opt out of the sale of personal information (note: we do not sell personal information as defined by California law). To exercise these rights, contact info@gdoop.us. We will verify your request consistent with applicable law.

Pro Account & Billing

When you subscribe to a Pro plan we process billing and subscription data required to provide the paid features. Billing is handled through secured, PCI-compliant third-party payment processors. Cancelations, refunds, and billing inquiries are handled according to our Terms of Service and the terms provided at checkout.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (for example, by email or in-app notice) and update the “Last updated” date above. Continued use of the Services after such changes constitutes acceptance of the updated policy.